1. Ticket purchase and allocation
1.1. All ticket prices are quoted in Australian Dollars (AUD) and are inclusive of GST, unless stated otherwise.
1.2. Tickets must be paid for in full at the time of booking. A booking confirmation and e-ticket will be issued by email upon successful payment.
2. Refund, cancellation and transfer policy
2.1. Non-refundable: All ticket sales are final. Tickets are non-refundable except as required under Australian Consumer Law or as explicitly stated in these terms.
2.2. Ticket transfers: If you are unable to attend, you may transfer your ticket to another person. Transfer requests, including the new attendee's name and dietary requirements, must be submitted in writing to the Event Organiser at least seven days before the event, by Friday 20 November 2026.
2.3. Event cancellation or postponement: If the Event is cancelled or rescheduled by the Organiser due to unforeseen circumstances, ticketholders will be offered either a full refund of the ticket face value or a ticket to the rescheduled date. The Organiser is not liable for ancillary costs such as travel or accommodation.
3. Event entry and dress code
3.1. Dress code: The dress code is Black Tie. Harry Potter themed dress appropriate to the occasion is acceptable. The Organiser and Venue management reserve the right to refuse entry to anyone who does not comply with the stated dress code, without eligibility for a refund.
3.2. Entry requirements: Ticketholders must present a valid physical or digital e-ticket at the door.
3.3. Age restrictions: Photo identification may be requested upon entry or when purchasing alcohol at the venue for anyone under 18 years of age.
4. Dietary requirements and allergies
4.1. Ticketholders must notify the Organiser of specific dietary requirements or food allergies at the time of ticket purchase, or no later than 14 days before the event, by Friday 13 November 2026.
4.2. While the Venue will make every effort to accommodate dietary requirements, the Organiser cannot guarantee that catering will be completely free of allergens.
5. Conduct and responsible service of alcohol
5.1. The Event is hosted at a licensed venue. Shoalhaven Heads Bowling and Recreation Club practices the Responsible Service of Alcohol. Venue management reserves the right to refuse service to or remove any patron deemed intoxicated, disruptive or acting in a manner detrimental to the safety and enjoyment of other guests.
5.2. No external food or alcohol may be brought into the Venue.
6. Photography and media
6.1. Professional photography and filming may take place during the Event.
6.2. By attending, you consent to your image being captured and used by the Organiser for promotional, marketing or archival purposes without compensation. If you do not wish to be photographed, please notify the photographer or event staff on the night.
7. Liability
To the extent permitted by law, the Organiser and the Venue accept no liability for personal injury, loss or damage to personal property sustained during the Event.
